MONITORING SOLUTION FOR ATM APTRA VISION
To enable customers to seamlessly manage their ATM, NCR, the world leader in open source banking solutions, has the APTRA Vision remote monitoring system.
APTRA Vision is a multi-vendor self-service automated teller machine monitoring system that puts business performance in context with what really matters – the consumer experience – with a complete and accurate view of your self-service network.
APTRA Vision combines data from self-service to business and business data related to your network for an unparalleled view of what’s really happening in your self-service network.
APTRA Vision allows you to control and detect any activity and any event on your network. So you can make more informed decisions and measures accordingly, for increased availability, a better customer experience and improved performance.
APTRA Vision will help you manage your business successfully and plan for its development.
MONITORING SOLUTION FOR TCD
The monitoring solution for TCD allows to supervise in real time the state of the installed automate of TCD.
The main role of this solution is to instantly report the operating status of the automatic pay station in order to improve the operation of the automatic cash register and the supervision cell, increase the availability rate of the TCDs and control with accuracy the quality of service of our company.
This solution makes it possible to remove any ambiguity with respect to the use of automatic cash registers by the operators, the services provided by our company as well as the responsibility of intervention on each recorded failure.
The solution is used to list the failed, replenished, minimum alert and OFF cases and display the error report for better intervention by the organizations involved. It also facilitates the monitoring, the qualification of the breakdowns and the sending of the emails of the requests of interventions with the detail of the breakdown.