In order to improve the service of our customers, HIGH TECH SYSTEMS will put at the disposal of its customers a call center which aims to:
- Collection of customer requests
- Direct assistance to customers to solve their problems due to a lack of manipulation on our installed equipment.
Follow-up of interventions
- Quality control
- Availability rate analysis
- Study the statistics of the interventions and propose the appropriate solutions to minimize the requests of interventions and to reduce the treatment time.
- A dedicated team will be mobilized h24 / h24 to be available to our customers
The call center is available to Customers and Technicians having as a single point of entry
Phone: 023 30 55 55
Fax: 023 30 51 28